At Delray Beach Movers, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website or use our moving services. By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our services. This information includes:

a. Personal Information

When you request a quote, book services, or contact us, we may collect personal details such as:

• Name
• Address
• Phone number
• Email address
• Payment information (e.g., credit card details)

b. Non-Personal Information

We also collect non-personal information when you use our website, including:

• IP address
• Browser type and version
• Device information
• Referring/exit pages
• Date and time of visit
• Pages viewed on our website

c. Cookies

Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us remember your preferences and improve our website functionality. You can control cookie settings through your browser.

2. How We Use Your Information

The information we collect is used for various purposes, including:

• Providing Services: To deliver the moving services you request, including scheduling, billing, and communication regarding your move.
• Communication: To respond to inquiries, send service confirmations, reminders, and any necessary follow-ups related to your move.
• Improving Our Services: To analyze usage patterns and improve the functionality and user experience of our website.
• Marketing: To send promotional offers, newsletters, or updates about our services. You can opt out of marketing communications at any time by clicking the unsubscribe link in emails.
• Payment Processing: To process payments for the services you have booked. Payment information is securely handled by third-party payment processors and is not stored by us.

3. How We Protect Your Information

We take the security of your personal information seriously and implement reasonable measures to protect it. These measures include:

• Using encryption (SSL) for sensitive information such as payment details.
• Limiting access to your information to authorized personnel only.
• Regularly reviewing and improving our security practices.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. We encourage you to take steps to protect your personal information, such as using strong passwords and ensuring your devices are secure.

4. Sharing Your Information

We respect your privacy and will not sell, rent, or share your personal information with third parties for their marketing purposes without your consent. However, we may share your information with trusted third parties in the following situations:

• Service Providers: We may share your information with third-party vendors, contractors, or partners who assist us in operating our website and delivering our services (e.g., payment processors, marketing agencies, and email platforms). These third parties are obligated to protect your information.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

5. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You can request that we correct or update any inaccurate or incomplete information.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions (e.g., legal obligations).
• Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

If you wish to exercise any of these rights, please contact us using the details provided in the “Contact Us” section below.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by Delray Beach Movers. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites before providing them with your personal information.

7. Children’s Privacy

Delray Beach Movers does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. When we make changes, we will update the “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

Delray Beach Movers
Email: info@delraybeachmovers.net
Phone: +1 (561) 285-4972
Address: 111 E Atlantic Ave, Delray Beach, FL 33444

By using our services and website, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Delray Beach Movers with your moving needs!